AM
Angelique M

1 reviews | Active since Feb 2018

21 Feb 2018, 19:09

Shocking service

We have been without internet and wifi since last Thursday. To date I have phoned and logged complaints 4 times and no technician has been sent. A service that we pay for every month but yet rarely have anything promised in the contract. I cannot even connect to wifi in the evenings when the service is actually “working”

0
Replies (1)
Telkom
Telkom's reply22 Mar 2018, 13:37
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,