Shocking service
We have reported our no existant landline numberous times since the 1st December 2017. After many calls they send someone out who fixes the line which then lasts a week and is back to being non existant. The Technition told us that there are not enough lines that are working and they just swop the lines arround. So when ours works someone else in Knysna has to report a fault. This is just going arround in circles. We cannot opperate our business like this. We are loosing lots of money!!!!
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Telkom's replyOfficial
21 Mar 2018, 08:59Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply21 Mar 2018, 08:59
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,