DW
Denise W
1 reviews | Active since Nov 2017
20 Jan 2018, 13:55
Shocking Service
Our telephone went down on 25 September 2017, we have logged faults, posted on HelloPeter, received phone calls with promises of escalation. Received messages with new reference numbers. We are so sick and tired of the empty promises. Our latest ref no. Was A ********** 2 Every month Telkom has the audacity to deduct money from our bank account, Telkom at this stage owes us a lot of money Can anyone suggest what we should do about this disgusting service. Denise
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Telkom's replyOfficial
15 Feb 2018, 08:33Hi denise-whitehorn,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply15 Feb 2018, 08:33
Official
Hi denise-whitehorn,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,