SHOCKING SERVICE

on the 19th of December 2017, I had purchased a phone on contract the sales person was Devin at Telkom in Alberton City, he didn't even ask if i wanted my current Telkom number so when i was provided with a new sim card i had asked why am i getting a new number I mean why would i want a new number in the first place. He promised as i walked out that he would sort out the problem, I got back to work to receive the statement to notice i got charged for the month of December, but the sim card is still in the packet as the sim card is incorrect, i went back on the 08.01.2018 to complain about their service and their false charging of data. then yet again i get promised on the 08.01.2018 that it would take 24hrs to have my normal number back (don't forget i am still getting charged for data on a number i am still not using) i open the Sim card on the 16.01.2018 and give my normal number a missed call and guess what the sim swap is still not done... but of course i am getting charged for a service i am not being provided with. it absolutely disgusting... From an extremely unhappy customer.