DE
Derek E

1 reviews | Active since Nov 2015

24 Oct 2017, 12:06

Shocking service

It is 2 weeks now I have been without wifi and Internet.The call centre yesterday tried to fix my wifi and messed up Internet and at 5 pm cut me off.This is disgusting service from the call centre.Over the 2 weeks I have spoken to 10 different agents and each has made it worse.

0
Replies (1)
Telkom
Telkom's reply27 Oct 2017, 09:03
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected telephone number for our team to assist.

***

We apologise for any inconvenience caused.

Regards,
Yazied
Telkom Social Media Team

Best regards,