1 reviews | Active since Mar 2009
Shocking Service
Telkom gave me a promtional "Trial Period" with my fibre line - which was a mission to get installed in the first place.
Anyway, the data finished and I was told I will get my new data loaded on the 12th August (after numerous phonecalls where everyone in telkom passes you on to the next person).
Today, I even went into a store, who then told me to phone a number- where I was passed from person to person for 30min - shocking! And no one can give me an answer!
Phone me and advise what is happening as Telkom is shockingly disgusting with their efficiency.
Considering this is a "trial period", it is even more shocking as I seriously question if I want to continue with your service.
Hi ojohn87,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi ojohn87,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning
Sorry for the delay can we trouble you for the affected number sent to us privately so our team may assist with this matter.
Regards
Jawaad
HelloPeter Team
Best regards,
Good Morning
Sorry for the delay can we trouble you for the affected number sent to us privately so our team may assist with this matter.
Regards
Jawaad
HelloPeter Team
Best regards,
