TK
Tatenda K
1 reviews | Active since May 2013
29 Jun 2015, 11:55
Shocking service
I went to pay my account yesterday at the Northgate Telkom. I got there and Nelly was assisting someone. I then waited for her to finish, as she finished I got up so I could get assistance. Then a lady walked in and Nelly was quick to jump to help her while I was just waiting there, the lady then even asked her if she could help me first as I was in front but nelly insisted in helping this lady before me. The body language, facial expression and the tone was not that welcoming. I then didnt cause a scene about it, I just left it. Paid my bill and left. Whats disturbing is its like she was ****ed off she was working on a Sunday and I wasnt.
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Replies (1)Telkom's replyOfficial
29 Jun 2015, 12:37Hello tmkawadza,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the relevant department.
Your reference number is :SM121378
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the relevant department.
Your reference number is :SM121378
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,
Telkom's reply29 Jun 2015, 12:37
Official
Hello tmkawadza,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the relevant department.
Your reference number is :SM121378
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the relevant department.
Your reference number is :SM121378
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,
