CA
Craig A
1 reviews | Active since Jul 2014
18 Jun 2015, 08:47
Shocking Service
Our organisation has been waiting for 10 days for Telkom to repair a PRI line. Trying to get feedback from the call centre is impossible. Nobody is prepared to take responsibility and give an acceptable answer as to when the service will be repaired. In the meantime we are losing business and the organisation's brand is being damamged.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 Jun 2015, 08:54Hello Skyeknight,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM118725.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM118725.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply18 Jun 2015, 08:54
Official
Hello Skyeknight,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM118725.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM118725.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,