1 reviews | Active since Aug 2016

01 Aug 2017, 18:37

Shocking service

<p>My internet stopped working on the 15th of July 2017 REF no 316CNK150714 and been re-reported on the 22nd 316CNK220717 and 28th of July 574CNK280717 where it was reset and still never worked. not been able to access any internet since the 15th of july and need a credit on my account and urgent assistance. I have uncapped to down load my entertainment and not been able to do any thing for 3 weeks. I had similar issues in April 2017 reference number 54CNK170417.</p> <p> </p> <p>CALVIN WINT - ********** 009</p> <p> </p> <p>this is just unacceptable and needs to be sorted asap.</p> <p> </p> <p>if you need to gain access to the house let me know in advance and can contact my mother Adele Wint ********** 038</p>

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Replies (2)
Telkom
Telkom's reply03 Aug 2017, 11:39
Official

Hi adele-wint,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update10 Aug 2017, 21:26
Reviewer Update

Hello

nothing has been sorted out since i wrote this complaint and still no internet????