SHOCKING SERVICE.

<p>OUR BUSINESS ADSL LINE HAS BEEN OUT OF ORDER SINCE FRIDAY MORNING 30 JUNE. ON FRIDAY MORNING WE CALLED OUT OUR IT COMPANY AND THEY CHECKED THE MODEM AND TESTED EVERYTHING. IT WAS A PROBLEM ON TELKOMS SIDE. WE WERE GIVEN A REFERENCE NUMBER FROM TELKOM. MODAY MORNING NO INTERNET, WE CALLED TELKOM AND THEY HADNT ALLOCATED A TECHNICIAN YET. IT IS NOW CLOSE TO 4,00 PM ON TUESDAY THE 4 JULY 2017, AS AT LUNCH TIME TODAY, THEY HAD APPARENTLY STILL NOT ALLOCATED THE FAULT TO A TECHNICIAN AND PROMISED TO ESCALATE THE PROBLEM.</p> <p>OUR BUSINESS RELIES ON THE INTERNET SUBSTANTIALLY FOR INVOICING ON SAGE WHICH IS INTERNET DRIVEN AND MAI;LING AND SCANNING ETC. WE HAVE VISTUALLY BEEN SHUT DOWN FOR THREE DAYS NOW WITH NO END IN SIGHT, MY ACCOUNTANT CALLED THEM A SHORT WHILE AGO TO BE TOLD ANYTHING FROM 4 TO 7 DAYS. MUST WE CLOSE BUSINESS FOR A WEEK BECAUSE TELKOM CANT FIX THEIR PROBLEMS. DISGUSTING SERVICE, WE NEED COMPETITION FROM OTHER SERVICE PROVIDERS.</p>