Shocking service

<p>I was falsely sold a service for LTE in 2016. It never worked properly, cost me a fortune as it chewed my data and I had to continually buy expensive monthy out of bundle top-ups. In addition, my router stopped working. I asked for a technician to check the signal in my area and had to constantly follow up for any service, I finally received an onsite tech guy who told me that the signal in my area was shocking and no wonder I had continual isssues.</p> <p>After numerous trips to the telkom shop, telephone calls to Telkom, huge frutration and wasted business hours and costly bills-I completed a cancellation form in Jan 2017 and by telephone again. It is now June and I am still being charged monthly amounts for a service that I have not used for many months.</p> <p>I called Telkom last week and spoke to a woman who said there was no record of the cancellation! She promised to escalate it and that someone would call me within 24-72 hours-That was one week ago :-0</p> <p>I am outraged and am completely out of pocket as Telkom continue to ***** money from my account. </p> <p>Aviva</p>