1 reviews | Active since Dec 2012
SHOCKING SERVICE!!
<p>I upgraded to optic fibre 3 months ago. I have sent telkom 10 messages...on their feedback requests... and emails ...telling them that my internet is SLOWER than the adsl I had previously. There is NO ADVANTAGE to optic fibre and secondly, trlkom refuse to get back to me. I have stood in their queus at Gateway telkom for hours and hours.. again, what disgusting customer service and a terrible exoerience!!!!</p>
Good day Derek,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Derek,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Hi,
would you please do a speed test on www.speedtest.net and send us the results via email.
Please email the results to ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
would you please do a speed test on www.speedtest.net and send us the results via email.
Please email the results to ***
Regards
Garreth
Telkom Social Media Team
Best regards,
im not computer literate. Please send an experienced technician to fix it, or just CANCEL MY CONTRACT. Derek ********** 755
im not computer literate. Please send an experienced technician to fix it, or just CANCEL MY CONTRACT. Derek ********** 755