1 reviews | Active since Mar 2017

14 Mar 2017, 17:34

Shocking service

<p>I had a Telkom router installed 2 weeks ago. I was assured a booster would be delivered to my house as well as a password and details on how to connect to WiFi. After 8 calls to Telkom today I am still unable to connect to WiFi. I have been passed from one *********** consultant to another at an expense of 300 rand in airtime. If I had known they could not deliver on the special deal they advertised I would have spent this time with a more competent service provider. Don't bother with Telkom ADSL promotional offer. Absolutely useless!!!!</p>

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Replies (1)
Telkom
Telkom's reply15 Mar 2017, 11:13
Official

Good day Jo,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team