TB
Tersia B

1 reviews | Active since Feb 2017

06 Feb 2017, 12:46

SHOCKING SERVICE

<p>a application ot cancel our landline was submitted on 3/10/2016. A Service Cancellation alknowledgement was received same day to advise that a consultant will call in 21 days. This never happened.</p> <p> </p> <p>The line has still not been cancelled after numerous calls and re submitting the cancellation documents.</p> <p> </p> <p>I called again today still no joy.</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply07 Feb 2017, 08:20
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,