ND
Nasiphi D

1 reviews | Active since Feb 2014

06 Feb 2017, 11:33

Shocking Service

<p>Every time I call into Telkom, the service gets worse and worse. I am so ****ed I am spitting nails. I have called over 5 times asking you guys to change my address, and each time you get it wrong. Do you guys realise that this address shows up on my credit report? Today, I had an argument with you consultant who said that I should rather go instore to fix my adress. What nonsense is that? And it is super irritating that you guys don't have a cancellations department and make people jump through hoops with your inferior service.</p>

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Replies (1)
Telkom
Telkom's reply07 Feb 2017, 08:41
Official

Hi nasie99,

Thank you for making contact with us.

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,