LM
Lisa M

1 reviews | Active since Jul 2011

01 Feb 2017, 10:56

SHOCKING SERVICE

<p>In November last year I went into Telkom Fourways Mall to change from prepaid to contract. To date this has still not happened! I have been in four or five times to sort this out but still nothing. I went in on Monday 30 January to try yet again to get this sorted out. I was told by Brian that he couldn't help me because he needed to talk to the guy that was dealing with it from the word go (Zack), but he was off for the day. Brian promised me that he would talk to Zack onTuesday morning and make sure that Zack gets back to me. Needless to say I have heard absolutely nothing from Brian or Zac**** Clearly Telkom just doesn't want business!</p> <p> </p>

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Replies (2)
LM
Lisa M's update07 Feb 2017, 07:14
Reviewer Update

So i rep**** to the email but still nothing! Telkom are absolutely useless!!!!

Telkom
Telkom's reply08 Feb 2017, 12:46
Official

Good day Lisa,

We have tried calling you with no luck.

Your query has been sent to the Store Manager for further assistance.

Regards,

Busi

Telkom Social Media Team

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