Shocking Service

<p>On the 12 December 2016 I had a voice line installed in my new residence. After some issues I was informed kn the same day that the line was operational. At the time I did not have a handset and was away. On the 3 Jan 2017 I plugged my handset in and discovered the line was never operational. Since 3 jan I have phoned almost on a daily basis to report this fault and have escalated the issue on several occasions...apparently escalating a fault means didely squat as nothing has happened. Commitment dates have been given and come and gone without any service from Telkom. Thanks for the lack of service you expect me to pay for Telkom. </p> <p> </p> <p>Along with struggling to get my telephone line I have been waiting a month for telkom to turn my ADSL on and migrate it into a holding pool. After countless phone calls and promises of escalation I was told Telkom has never been able to help and they pushed responsibility to my internet service provider and Open Serve (the company Telkom has outsourced ADSL to due to their incompetence). Once again Telkom providing their usual ****py sub par service. Please can Telkom lose their monopoly on the market so that they can either go bust or improve their service that people are paying to recieve. </p>