Shocking Service

<p>Good Day</p> <p>I am a really frustrated customer of Telkom, I have logged a call with Telkom since 20 December 2016 today being the 16 January 2017, my query has still not been resolved. Everyday we call customer care we get told your query is being escalated and a technician is being assigned. Every consultant has different feedback.</p> <p>As you will see on the history with Telkom for the no of call s made, every Senior Manager promises to call back and give feedback as soon as they have spoken to the Technician i have not received not one call at all.</p> <p>This call has been opened since the 21 December 2016 and is still open with no proper feedback as to what the problem is and the timeline.</p> <p>I am now really frustrated as a customer with Telkom, as we get no SERVICE and FEEDBACK.</p> <p> </p> <p>Please kindly contact me urgently on ********** 682.</p>