1 reviews | Active since Dec 2016

09 Dec 2016, 09:04

Shocking service

<p>From the 28 November 2016 to date my Telkom line is down, I have being phoning every day, status of my query and being told the technician has being assigned to the query.<br />It’s been over a week and no technician has been to resolve this problem. It is very frustrating to know that this is the service I am receiving from Telkom. If this is the service I am going to receive from Telkom, I am considering changing my service provider.</p> <p>Please can my query be attended to urgently.</p> <p>Kind Regards,</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply09 Dec 2016, 11:49
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,