Shocking service
<p>From the 28 November 2016 to date my Telkom line is down, I have being phoning every day, status of my query and being told the technician has being assigned to the query.<br />It’s been over a week and no technician has been to resolve this problem. It is very frustrating to know that this is the service I am receiving from Telkom. If this is the service I am going to receive from Telkom, I am considering changing my service provider.</p> <p>Please can my query be attended to urgently.</p> <p>Kind Regards,</p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
