1 reviews | Active since Jun 2019
Shocking poor service and excessively evil dishonesty and lack of integrity
This is a very wicked company which provides extremely poor service. Every month, there is some sort of problem on the line that leaves customers for days to weeks without internet access. Phones at customer care line never get answered - average 2 hour waiting times, then 1 puts you through to another and so on, and the problem never gets resolved before weeks have passed by, causing huge losses of income. Telkom shops have very poor service too, queues going out of the door, managers never on duty, problems never getting resolved. Yet they continue debitting huge amounts every month for their lack of service delivery. Some months they even double debit accounts and then cut you when you can't honor the double debit due to insufficient funds. When you try to leave them and move over to a more reliable ISP, they stall you for months not wanting you to leave. I recommend staying far away from Telkom they are a terrible company and a special place will be reserved for them in hell one day.
