SHOCKING NO SERVICE BUT POCKETING MONEYS

IF I COULD RATE WITH A "0" INSTEAD OF A "1" I WOULD TELKOM DISGUSTING NO SERVICE FOR AN ENTIRE MONTH AND THEY KEEP TAKING MONEY

AT LEAST 10 PHONE CALLS TO CALL CENTRE AND 5 DIFFERENT REFERENCE NUMBERS RECEIVED TO HAVE THEM TAKING ALMOST R1000.00 ON THREE DIFFERENT OCCASIONS AND GIVING NOTHING. WITH EACH PHONE CALL I GET TOLD THAT THE GIGAS HAVE BEED LOADED ON MY ADSL STATION BUT THEY SEE THAT THEY HAVENT BEEN USED. THEY ARE WRITING TO THE TECHNICAL DEPARTMENT AND WITHIN 72 HOURSI WILL HAVE A REPLY. 28 DAYS HAVE GONE PAST SINCE FIRST COMPLAINT BUT TO DATE NOTHING BUT A LOT OF TALK AND PROMISES HAVE HAPPENED….. NO INTENTION TO EITHER LOAD THE GIGAS OR RETURN THEMONEY. DOES ANYONE HAVE ADVICE? TOMORROW WILL GO AND CANCEL MY CONTRACT WITH THEM BUT HOW TO GET THE MONEYS RETURNED??/ THIS IS THE NEW SOUTH AFRICA…WHERE NOTHING WORKS, ESPECIALLY WHEN ITS STATE OWNED AND OPERATED!!!!