SHOCKING!!!!! NO MORE WORDS! FU-TELKOM

Dear Telkom.

You advertised a January Big Deal! We app****! You asked for a R700 and we paid you R700! You came to install the wrong service (4mb....)!!! *****.?!?!? We contacted you! You cancelled the incorrect service! You said you will do what you have to get the correct service installed! We waited! We waited....!!!! After MANY MANY calls to you, this has still not been resolved! You ****! Your consultants lie and are an embarrassment to customer service! Your support departments lie! Your leadership teams lie! Your outbound specialist department lies!

It is now 8 July 2019, 157 days since we app**** for your service! It is now 157 days that you have failed to deliver on your promise to deliver as promised! It is now 157 days and you are yet to fix your mistake!

We, do not know who to speak to anymore! We do not know what to tell my son anymore! I cannot afford data costs any longer! I LOST OUT ON A WFM OPPORTUNITY WITH MY EMPLOYER BECAUSE OF YOU AS IT WAS DEPENDENT ON ADSL....!

ALSO***According to your consultants the landline that was installed also belongs to someone else (which is still active on out premises by the way...) which is still active till today but not on our account. (This is another *** on its own but thats another story)***

You did very well in coming the first time install the service but have failed to fix your error!

I honestly do not have any words to describe my level of frustration towards you and do not know how to take you on further as your business does not support the customer, but only yourselves!

You and your people have failed me!

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I recently contacted to have my R700 refunded but calls and chats were disconnected once i inquired!

I WANT MY R700 BACK IMMEDIATELY!