SHOCKING MANNER OF HANDLING ACCOUNT OF DEAD PERSON

Being handed over after the last payment was received. My Husband passed away. His bank account was recently closed. I attempted to pay the R99 for the data/wifi. I paid same cash at the store. i then received a message to say account suspended. I then did not do anything expecting at least a phone call on my late husbands phone. To my surprise his account has been handed over. We have not used the data over the last 12 months, Please do cancel the account. I am shocked at the disgusting manner this was handled. Do you want tn hand the dead person over.