Shocking invoice for router special

<p>In mid Feb, i signed up for a special..r145 monthly for 5 gigs. I specifically informed the agent to put a limit, which she did. The limit was r10. To my horror,my first bill arrived with a r500 charge for data.</p> <p>Firstly,i did not get a message that my data was depleted and im going to be billed out of bundle rates.</p> <p>The message that i received only came in after the r500 charge.</p> <p>Telkom tells me they automatically put in a spend limit of r500 for the client in the first month, i was not advised of such. Secondly, why did i not receive a message as soon as my pro rata data was depleted?</p> <p> </p> <p>It is ****************. Exploiting clients. They advertise these great deals and trick you!! </p> <p> </p>