Shocking Internet Service

On 18 July 2015 I reported poor internet service, refernce number 5CRK180715. Almost a month later this was not resolved. I called and after waiting for more that 15 minutes for someone to answer the phone I got through to a consultant who elevated this complaint to her Manager Mr Reda Davids, escallation number 721733. With the promise that Mr Davids would call me.<br> <br> I have a history of issues with this line.<br> <br> It is now six weeks later and the problem still persists, it is so bad that I now use my 3G to work, this all despite follow up calls.<br> <br> TELKOM - How can you treat people like this!?