Shocking Customer Service - Telkom Business

<p>Im beyond annyoyed and dont even know where to start. Our Comany has been having trouble with our telephone lines for a long time and and when i log a call for Telkom to sort the issue out they say there is nothing wrong with the lines and close the job card. We run a comany and depend on our telephone for our clients to make contact with us. The past 2 months have been the worst as we couldnt recieve or make out going calls only to find out that Telkom had switch our Hunting Lines off. Who gave that idoit permission to which it off and we are being billed for that. I logged a call for someone to sort the Hunting issue out and a guy by the name of Piet called on the 14th December to say they have switch the Hunting on. I told him i will check the lines and let them know soon "the same day" if im happy and eveything is working. I was still not happy and when i called back with my reference number they said the job card has been closed. I logged yet another call and a guy by the name of Nat came to our offices to see what the problem was. He had no clue what he was doing, he said to me only 1 phone line was working and i told him all lines are working you can hear the dialing tones on each line. He said he will check again and to tell me yes the lines are now working. We can make outgoing calls but the incoming calls we cannot get. He said to me that he will need to get the lines re programmed but he will need to call the office. He took my cellphone number and he said he will let me know today. Still today 21 December i have not recieved a call from Nat. I decided to call Telkom again and demanded to speak to a manager as this is pathetic as Telkom is absoutely usless and i had to hold for 10 min before a lady by the name of Sia answered the phone who was some Team leader. She tried to assist and check the lines as i have told her my hole long story and somethingthing happened t the phone, lights were flashing and the phone went dead. i waited about 30 min and Sia didnt even bother calling me back when i phoned Telkom again the call centre guy said which Sia are you looking for as we have plenty Sia working for Telkom. This whole process has been up to ****. I want this sorted out ASAP. Telkom customer service is a joke</p>