Shocking customer service from Telkom

<p>Cannot believe that pathetic quality of service from Telkom customer line. Problems with my ADSL line. Tried for 5 days consistantly from my mobile phone to contact them. When I eventually spoke to a consultant I got transferred form one department to another or being cut off - only to phone back again and wait hours for someone to answer... I've spend more than 3 hours from my mobile phone and problem still not resolved. Spoke to a guy by the name of Lungelo Seboya who promissed to phone me back yesterday after being on the phone for 45 min (on that specific call) - no surprize that there was no call. Shocking service. I asked that a manager phone me back - also no luck. </p>