Shocking customer service

<p>Telkom ASDL line out of order since July 2016, reported got fault number, nothing happens, reported several times on Twitter, also reported on Social Media Face Book page on several times. Line still out of order.</p> <p>We are ensured that the problem is being being addressed, and the fault has been escalated, but we are going into the second month with no internet and and telephone service. </p> <p>A Technician has been assigned but has not turned up. Unbelievableby bad customer service. Line is ********** Amanzimtoti area</p>