Shocking Customer Service

I'd like to share what has been the worst service experience I've ever received from any service provider anywhere.<br> <br> I triggered a Sales journey by purchasing an LTE Router via the Telkom web portal towards the end of March. Over a week later I finally received a call from one of their sales agents. The agent took my details, processed the sale, and told me the sale would be effective from the moment they made their first deduction of the monthly installment. <br> <br> The first deduction went off on the 9th of April. I haven't heard from anyone at Telkom ever since. I followed up with their social media team on Twitter. last Thursday, 14 April. Their social media guys told me they'd investigate and get get back to me ASAP. I haven't heard from them ever since.<br> <br> May I please get some respect and a little bit of service from Telkom?!<br> <br> Thanks and regards,<br> Sithabiso