1 reviews | Active since Jan 2014
Shocking Customer Service.
I app**** online for a new Cellphone contract. The contract was concluded via telephone on Thursday 28/12/2017 and I was vetted OK.. I never received any confirmation email or SMS as promised, and today I get an SMS to say my Order has been cancelled during the vetting process. What a poor effort and disgusting service. I have way plenty funds and income to pay a stupid cellphone contract, so this is a stupid joke, but actually just shows that your system is beyond pathetic. You can stick your service, and I will go with another service provider.
Hi BarbsWhiting
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi BarbsWhiting
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,