Shocking Billing

I recently moved during which time I received a new landline number (the migration was not smooth, Telkom did not keep to the appointment times)<br> My Line was cut off because of an oustanding amount owing, I have not received a invoice, my online billing does not work, not sure how I'm suppose to pay without an invoice.<br> I spent 3 hours on the phone today with 8 different call centre agents to try and rectify my online bill or to get a invoice emailed to me, nothing.<br> I have now done an EFT payment for the oustanding amount (please Telkom check your records and reconnect me, I cant see why it takes 48 hours) <br> For 2 years I have been loyal and paid on time and advised everyone I know of my good service from Telkom, well thats changed now.<br>