1 reviews | Active since Jul 2016
Shocking Bad Service!!! LTE Router Contract- NO FEEDBACK
<p>So Saturday the 16th of August I decided to give Telkom a visit, as you hear about all these data specials. I proceded to deal with a gentleman named Thando, he was plesant to deal with & proceeded to complete my application for a LTE router on a 10gig 24 month Contract, after completing the application he then informed me that the system is asking him to send a copy of my latest payslip and three months bankstatements to them as standard procedure. I willingly did this. he then went on to say that he will call me latest Tuesday the following week to inform me if the contarct had been approved or declined. I heard nothing on Tuesday so I then contacted Telkom call centre to hear how I get hold of the store as they dont answer the provided number... Long story short the agent agreed to send him a mail aking him to contact me, which he did that afternoon. He informed me there was still no answer and that he would call me.</p> <p> </p> <p>I thyen re-visted the store the 23rd of August, he was very surprised to see me and informed me that the contract had been approved but the stock was first come first serve. he was just awaiting stoc****.</p> <p> </p> <p>he then said he will send me a blank email so that i could remind him to order a router the Monday morning, NO EMAIL recived!!!!!.</p> <p> </p> <p>My Fiance vistited the store today on my behalf as i work 6 days a week. he then went on to infor her they are "still checking my credit??" 3 weeks later?? what happened to Approved??</p> <p> </p> <p>THIS SERVICE IS SHOCKING!!. I think they are to busy in that store as i belive there is too much paperwork backlog,.</p> <p> </p> <p> </p> <p>What Am I to do??????</p>
