CH
CJH H
1 reviews | Active since Apr 2014
19 Nov 2015, 08:47
Shocking Attitude
Really appaulled at shocking attitude from so-called \support"staff.<br> <br> I have a screen-grab of the online chat I had with this above person regarding opening a contract with your company or MTN. Happy to email it to you so you can see if you find this acceptable. <br> <br> I explained to Liezaan that MTN iphone seemed alot cheaper than yours and I was wondering why and if there are cheaper options - she refused to help me saying that I have said your contracts are expensive so what should she help me with! WOW!! I am a current customer of Telkom mobile but I can guarantee you I will be moving to MTN!"""
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Replies (1)Telkom's replyOfficial
19 Nov 2015, 09:36Hello SHoneywell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169328.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169328.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply19 Nov 2015, 09:36
Official
Hello SHoneywell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169328.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169328.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
