Shocking and unreliable service

<br> I have been patient, and I have been polite, and I have followed up as much as I can to see what is happening and still nothing.<br> We app**** to have the phone lines changed in the middle of November. We have no internet and no phone and I have to run a business.<br> It was promised that it would be done by the 30th of December and yet no one has contacted me and I still don't have a confirmed date for installation.<br> <br> Please would someone URGENTLY give me some feedback on what is happening. I do believe that this is completely unreasonable.<br> <br> I have sent and received numerous emails to Charlene Domingo, Bennie van Almelo and Werner Myburg about this.