SB
Sean B

1 reviews | Active since Apr 2010

24 Mar 2015, 09:53

shocking ADSL connection for over 3 months now

I have been back and forth between telkom and afrihost since November 2014 as my 4MB uncapped ADSL has been running at 1.5MB with connection dropping about 20 times a day. I have logged so many tickets I have lost count and each time I am told the issue is fixed but then the same thing happens 30 min later.<br> <br> DO NOT USE TELKOM ADSL AS THEY WILL ***** YOUR MONEY AFTER GIVING A SERVICE THAT IS ALMOST UN-USABLE.

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Replies (1)
Telkom
Telkom's reply24 Mar 2015, 10:46
Official
Hello selieba,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM98385.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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