Shocking!!!

<p>We are a business and reported a fault (that is with the TELKOM Exchange as per the operator) on the 6th of May. It is now the 18th and still no technician assigned to solve the problem. We cannot send or receive e-mails via the Telkom ADSL line. We phone twice a day - and we are told the fault is escalated - every day!! I asked to speak to a supervisor and the girl told me everyone is in a meeting and that I will be called within the hour. It is now 3 hours later. No Telkom!! This is not on!! Fault 59AWK060516 number ***.</p>