1 reviews | Active since Jan 2013
<p>Our telkom account debit order ame back unpaid at the end of August. We paid the amount due a few days later via atm deposit. We were then double debited which we reversed as we had already **** payment. Telkom then doubled debited our bank account agin on 25 October 2016. The data was disconnected. An sms was recieved from Telkom stating the dta will be switched on within 48 hours. We called Telkom today 31 October 2016 as the data is still disconnected. The consultant informed us that our service will onlt be connected in 7 to 15 working days as our account was handed over for collection to one of their service providers. It is ludicrous that we miss a few days and our account gets handed over and is still disconnected. The manager was not available and we still have no internet. Please assist us as this is a shocker</p>
Hello reubenp
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Noleen
Telkom Social Media Team.
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Hello reubenp
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day.
Thank you for your post.
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We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
Good day.
Thank you for your post.
Please be advised that we have sent you an email & await for your response for further assistance.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
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