RG
Rand G

1 reviews | Active since Oct 2015

21 Oct 2015, 11:02

SHOCKED

So i was at Telkom in GreenStone today. Waiting in line i noticed that the sales lady and client were competing in a screaming match for all to see, when the client asked for the manager she said shes busy. Then the same sales lady and new customer got into dropping the K word and calling eachother dogs. This put all the staff in a mood which made them not want to serve the clients in the line. I was shocked to see what had occurred and left the store to find a new service provider. This is unprofessional and staff members need to go for a conflict management course. <br> <br> Telkom it's self also needs to stop advertising products that aren't even stocked in the warehouse the whole organization is a sad joke

0
Replies (1)
Telkom
Telkom's reply22 Oct 2015, 10:24
Official
Hello Rhand,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Customer Service Team, feedback will be provided.

Your reference number is SM159847
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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Best regards,