shocing service

<p>i app**** for a cell phone on line last year in December only to receive a call from one of the agents, promising that i will get a call back on friday 03 Feb 2017. Up until today i have nto received any call with feedback with regards to my application. is this really ow customer service is supposed to be ? i mean this is just a simple application no need for it to take a month. this is bad, i am sure whenever you need to debit your money you dont take a month to debit the money from the collection date of when the payment with be due.</p>