****ty service from Telkom!!!!!!

I agreed to a contract in February 2017,the agent told me when I want to cancel it would take 30 days notice.On 22 August 2017 I went in to the Telkom shop at Kollonade in Pretoria to fill in a cancellation form,an agent Dikeledi helped me and sent in the form to head office,I was told it would be cancelled at the end of August 2017. I got a case number ********** 6.At the end of August,September and October the debit order still went off.I phoned Telkom at 081 180 on 6 November 2017 and the agent said it was never cancelled,I got a new case number ********** .The debit order went off again at the end of November 2017 so I phoned again on 4 Desember 2017 and spoke to a Suzan,she asked me to mail the cancellation form to ********** still went of end of Desember,end of January 2018 so I phoned AGAIN on 26 February 2018 and spoke to Prinses, I got a debit rejection number 223 778 94 and was told that if I never used the accounts I can get my money back.I NEVER used it. The debit order went off AGAIN at the end of February.On March 26 someone from Telkom phoned me and told me that I need to pay R800 for a cancellation fee!!!!!!!!After I got mad and told her my whole story she said the money could be deducted from all the payments I already made.The debit order went off AGAIN!!!!!!!! at the end of March 2018.I tried phoning on the 1st of April,no answer.I tried phoning every day for a week without answer.On April 30 a debit order of R807.30 went off again!!!!!!!!!I tried phoning AGAIN without any answer!!!

I would like this to be handled off,asap and all moneys paid for no services used to my bank account.

Thank you, Natasja Lombaard ********** 317