****ty service

Another sh***full day with telkom mobile. why do you guys have this online portal if the will be no one willing to assist. today morning three different agents where trying to assist me with my mobile data account which is failing to browse im getting an insane ping of about 4815ms. i cant even work on it. all i got was please reboot your router which i did so and each time it comes back on i have to get another agent. then finally i get Mpho katlelelo who out of the blue before anything as soon as i said i need assistance he/ she say our system are running through an upgrade i will not be able to view or load your profile. then how the **** were those other agents assisting me all this time did the upgrade just start now out of the blue. then ****** ass just disconnect me .