MS
Mishkah S
1 reviews | Active since Oct 2017
26 Oct 2017, 16:26
****ty Service
Mid September I placed an order online for an ADSL line. On the 22 September I received a sms requesting a deposit of R700, I paid the deposit. Shortly after that I received an email stating that installation will take place on the 3 October. I stayed home from work... Surprise surprise.. no one pitched up. Later that weak I called to find out what happen, the call centre agent couldn't explain to me why no one pitched and promised that it will be installed before "the end of next week". And I'm still waiting.
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Telkom's replyOfficial
31 Oct 2017, 08:27Hi Mish_S,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply31 Oct 2017, 08:27
Official
Hi Mish_S,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,