****ty Billing SYstem

Item: Telkom
Rating: 1
Author: Cordelia M

This is not the first time that Telkom cuts our internet services stating that we haven't been paying - I HAVE PROOF THAT THE DEBIT ORDERS HAVE GONE OFF SUCCESSFULLY!!! I HAVE LOST OUT ON ALMOST A MONTHS WORTH OF DATA THAT I HAVE PAID FOR BUT CAN"T USE THANKS TO TELKOM AND THEIR ****Y SERVICE!

Helpful (0)

Replies (2)

Telkom's replyOfficial

05 Jan 2018, 11:14

Good day Amazed11,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, ad we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom's reply05 Jan 2018, 11:14

Official

Good day Amazed11,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, ad we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Cordelia M's updateReviewer Update

05 Jan 2018, 11:24

Hi Igsaan, I only have this - Billing Account Number ( *** ) Service *** It's for our internet. I will really appreciate if you can look into this for us. My number - *** Kind Regards, Cordy

Cordelia M's update05 Jan 2018, 11:24

Reviewer Update

Hi Igsaan, I only have this - Billing Account Number ( *** ) Service *** It's for our internet. I will really appreciate if you can look into this for us. My number - *** Kind Regards, Cordy