****tiest customer service from the call centre agents to floor managers!!!!!!

My line has been suspended, my account has been debited with R1481 on Friday the 29th September 2017 (account now up to date)

I have lost my phone and urgently need my line opened as I need to do a sim swap for an urgent business trip I will be attending.

I received the most ****tiest service from the telkom agents to floor managers, HOW THE HELL CAN COLLECTIONS NOT HAVE A PHONE?????????? I FIND THIS TOTALLY RIDICULOUS.

How do you tell your customers there is nothing that can be done?? what happened to going the extra mile for your customers???

I CAN NOT WAIT FOR MY CONTRACT TO END!! I WILL NOT USE THIS SERVICE PROVIDER EVER AGAIN!!

LEARN FROM VODACOM!! THAT IS WHAT YOU CALL CUSTOMER SERVICE