JS
Jennilee S
1 reviews | Active since May 2015
05 Nov 2015, 11:49
**** service
I would like to bring it to your attention that I have re newed my contract with you guys and wasnt explained about the pro rater fees as well as the idoit that did the upgrade failed to turn of something so I was charged for extra calls. <br> <br> Question do you guys train your people to have sour faces when they are helping people also really now really cont you get more people to work there the lines are forever. <br> <br> Please do give me a call on ***.<br>
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Replies (1)Telkom's replyOfficial
05 Nov 2015, 12:03Hello Jenny26,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Service Team, feedback will be provided.
Your reference number is SM164689
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Service Team, feedback will be provided.
Your reference number is SM164689
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply05 Nov 2015, 12:03
Official
Hello Jenny26,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Service Team, feedback will be provided.
Your reference number is SM164689
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Service Team, feedback will be provided.
Your reference number is SM164689
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
