aR
angi R

1 reviews | Active since Dec 2014

10 Sept 2015, 14:22

**** service

we have waited since 25/7/2015 to have our line moved today is finally suppose to be the day - i have taken half day leave to be at my house for telkom - they sms was sent twice and i called to reconfirm yesterday - a morning appointment 7.30 -12.00 they will be there its now the 4th call to telkom .... still waiting and no one has an answer / i am suppose to be back at work - i am a manager and can loose my job if i dont show for work <br> sig !- he called after i threw a tantrum - 3 calls later!!! to advise that the technician will be there at the latest 12.10???? my call was at 11.40 where is the telkom rep ?<br> then omg i call in again and the person at telkom afetr giving all the details where and who and how asked me what area ?! gauteng - are they stupid - so i shouted at her to get the facts straight and she told me i am rude and slammed the phone down - what **** service - what a joke telkom should take on people who can actually do their job and stop lying to customers my job is on the line because they cannot do theirs

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Replies (1)
Telkom
Telkom's reply10 Sept 2015, 16:03
Official
Hello angirauch,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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