Shifting the blame

<p>I took out a contract with telkom it stipulated that I would be paying R99 for 12 GB ten to use during the evening at 2GB for the day.... the day I initially took out my contract I went into a telkom store . A few months down the line I realised that Telkom wasn't didacting their money so I went to enquire about it and there is was told that I owed telkom money for going over their data. The lady that had initially helped me out didn't waist time by shifting the blame and putting me through a call centre agent...I further on and went to lay a complaint with regards to this at the call centre again because each time I was at the store I kept being put through there..... I advised the agent that I had purchased my own Data when my one got finished I even provided a statement however when I called in to find out what the outcome was I was told that they are not liable for this.my thing is I was mis advised by one of your employees so surely telkom is liable..... no one got back to me with the case information I had to call back in my self to get answers I guess since I'm the one liable here that's how u see this. Moving to Telkom was the biggest mistake.</p>