Sheer Disregard

Telkom handed us over to Nudebt Collection but neither of them can send us comprehensive statements to show us exactly how much has been paid so that we can be able to plan how to settle any outstanding amounts.

Telkom ref No: *** Nudebt ref No: ***

I need you to call me Asap. I'm preparing a letter to the ombudsman as well but will hold off on sending until I get response in the form of a call to resolve this issue.