1 reviews | Active since Apr 2017

18 Nov 2019, 10:44

SHCOKING BAD SERVICE FROM ONLINE SALES TEAMS

i WAS FORCED TO MIGRATE TO TELKOMS NEW FIBRE SYSTEM WHICH HAS LEFT ME frustrated WITH NO TELEPHONE LINE BAD ONLINE SALES SERVICE WITH NO PROPER CHARGES DISCUSSED BECAUSE THEY WERE SO KEEN TO MAKE THE SALE I HAVE HAD NO INTERNET it is ON AND OFF FOR MONTHS NOW i GET A SIM CARD DELIVERED EVENTUALLY FRIDAY TO MY HOME BUT WITH NO PHONE NO ROUTER WHERE MUST I PLUG IT IN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ITS LIKE SENDING ME A CAR WITH NO STEERING WHEEL OR OPERATION MANUAL WHAT A BUNCH OF *********** PEOPLE WORKING AT TELKOM IT COST ME R20 AIRTIME ON MY CELLPHONE TO SPEAK TO THE 10213 sales team again I asked the lady to call me back as i had run out of airtime now being on the line so long AND YES STILL NO PHONE CALL from her !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TELKOM IF I DO NOT GET THE REST OF MY SYSTEM AS TODAYS DATE 18TH i will deliver the sim card BACK TO YOUR OFFICES AT TELKOM BAYSIDE AND YOU CAN CREDIT MY ACCOUNT and deduct all the money i have WASTED ON YOUR SALES TEAM ENDLESS PHONE CALLS AND STANDING IN QUEUES FOR AGES AT TELKOM BRANCH BAY SIDE TO RESOLVE ALL THE PROBLEMS WHICH HAS COST ME A LOSS OF INCOME.....AND NO RESPECT FOR MY TIME WASTED I HAVE TO WONDER WHY THIS COUNTRY SERVICE HAS GONE DOWN AND WHERE IT IS TODAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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