Shape Up or Ship Out !!!

I'm an LTE client for a few years now. I've had internet speeds under 1mb/s for the last 1 month or so. I made a few calls to Telkom but I could not even get to speak to a consultant. The internet has been consistently poor and Telkom has shown zero effort in trying to resolve. It is not a traffic issue because the speeds persist outside of high traffic times. Telkom have no care or concern for their client. They collect the monthly debit order perfectly well, without error, but fail to provide their service with the same efficiency. We live in a data driven world, we rely on this infrastructure for income, education, communication and entertainment.

You are not delivering on your contractual obligation. Something needs to change, either shape up or ship out!!!